415.626.5035

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Safe & Secure Shopping


At David Stern, we offer free shipping on every order. If you need your order to arrive faster than the method specified in the chart above, we offer the following shipping upgrades for a minimal fee. Please note that APO / FPO Shipments are not eligible for shipping upgrades.

Contact Customer Service at 1.561.994.3330 if you have any questions.

Our Shipping Methods

After your item has been packaged, it will be shipped and delivered free via one of the following carriers and methods.*

TYPE

DESCRIPTION

FREE FedEx Ground®

All orders under $500 delivered in approximately 1-5 business days within the contiguous U.S.; 3-7 business days to and from Alaska and Hawaii.

FREE FedEx 2Day®

All orders from $500 to $1,000 delivered two-day delivery by 4:30 p.m. to most areas (by seven p.m. to residences).

FREE FedEx Priority Overnight®

All orders $1,000 and above. Signature Required. Next-business-day delivery† by 10:30 a.m. to most U.S. addresses; or from noon to 5 p.m. in more remote areas.

FREE USPS Priority Mail®

APO / FPO Shipments

FREE FedEx International Priority®

All international shipments. Time-definite delivery typically in 1, 2 or 3 business days. Reach major cities in Canada and Mexico typically in 1 business day and major cities in Europe and Asia by noon typically in 2 business days.

* Due to unavoidable service delays, FedEx delivery may vary.
Need it by Saturday? Depending on your zip code, there may be an upgrade available allowing you to receive your shipment on Saturday. FedEx Priority Overnight® with Saturday Delivery is available within most contiguous US areas. If this option is available within your area, it will be presented in your cart at the time of checkout for a small fee.

Order Status

Our order status page provides the latest updates, offering the same information that's available to our Diamond and Jewelry Consultants. Once your order has shipped, you will receive a shipping confirmation email that allows you to track your order. To ensure the security of your package, this email will not contain a FedEx® tracking number for orders over $1,000, but the package will still be trackable via the email. Contact a Diamond and Jewelry Consultant at 1.561.994.3330 should you need assistance.

Shipping to APO and FPO Addresses

David Stern will ship any order under $25,000 to an APO/FPO address. David Stern ships all APO & FPO orders via USPS Priority Mail.

Signature Requirements For Delivery

If your delivery is over $1,000, we require a signature for delivery regardless of any waivers you have from FedEx®. If your delivery is under $1,000 and shipped FedEx Priority Overnight®, FedEx® may require a signature.

Since jewelry is often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion; We can ship your order to an address other than your home to help you maintain your surprise if your payment was made by bank wire only. Please don't hesitate to contact one of our diamond and jewelry consultants for any special requests 1.561.994.3330



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